We collect information only when it is necessary to provide you with a better service experience. This includes:
Contact Information: Name, surname, email address, and phone number provided via our contact forms or WhatsApp line.
Project Details: Information related to your city, specific project requirements, and architectural drawings shared during a quote request.
Technical Data: IP address, browser type, and usage patterns collected through cookies to improve site performance.
The information collected by Silvanus is used for the following purposes:
Service Delivery: To process your requests for vertical gardens, moss walls, or landscape design services and to prepare commercial offers.
Communication: To respond to your inquiries regarding our products (Modular Systems, Pot Kits, etc.).
Improvement: To analyze website traffic and optimize our content for a better user experience.
Legal Compliance: To fulfill our legal obligations under Turkish Law (KVKK) and international standards (GDPR).
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by a limited number of authorized personnel who have special access rights to such systems.
Non-Disclosure: Silvanus does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted partners (e.g., shipping companies) who assist us in operating our business.
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser.
Functional Cookies: Essential for the website to function properly.
Analytical Cookies: We use these to understand and save your preferences for future visits.
Control: You can choose to turn off all cookies via your browser settings, though some features of the site may not function properly.
In accordance with the Personal Data Protection Law (KVKK) in Turkey and the General Data Protection Regulation (GDPR) in the EU, you have the right to:
Request information about whether your personal data is being processed.
Request correction of any incomplete or inaccurate data.
Request the deletion or destruction of your personal data.
Object to the processing of your data for specific purposes.
Silvanus reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
If you have any questions regarding this Privacy Policy or wish to exercise your rights, you may contact us using the information below:
Data Controller: Silvanus Vertical Garden & Landscape
Address: Doğu mah. Erolkaya Cad. Beyazgül Sok. No: 1 Pendik/ISTANBUL
Email: info@silvanus.com
Phone: +90 216 517 06 50